25. June 2017 · Comments Off on Survey: What Electricity Customers Really Want · Categories: News · Tags: , , , ,

Electricity customers have more choice in how they consume and manage their energy today than at any time before, and the number of options available continues to multiply. But what is it customers want? What types of products and services are they being drawn to? And are they following through with a purchase? That’s what the Smart Grid Consumer Collaborative’s (SGCC) latest Consumer Pulse and Market Segmentation Study seeks to shed light on. It examines how customers interact with electricity providers a

Source: Survey: What Electricity Customers Really Want | Greentech Media

24. June 2017 · Comments Off on Survey Reveals Consumer Perspectives on Smart Grid and Related Products and Services · Categories: News · Tags: , , , ,

The Smart Grid Consumer Collaborative (SGCC) today published the latest wave of its flagship “Consumer Pulse and Market Segmentation Study”, the industry’s longest-running analysis of consumers’ knowledge of and attitudes toward the smart grid, smart meters and related products and services. The “Consumer Pulse” study is a tracking survey of nationally-representative U.S. consumers, first published in 2011. The sixth wave of the survey, implemented in March 2017, reached 1,652 consumer through online consumer panels, sampled from each of the nine U.S. census divisions. For the first time, the “Consumer Pulse” survey showed that a majority of U.S. consumers have heard of smart meters and the smart grid, at 72 and 70 percent of consumers, respectively. This marks a significant increase from the previous wave, released in 2015.

Source: Survey Reveals Consumer Perspectives on Smart Grid and Related Products and Services

13. January 2014 · Comments Off on SGCC’s Consumer Pulse Wave 4 Study Summary · Categories: News · Tags: , , , ,

The survey determined that more than 60 percent of consumers are willing to pay an extra $2, $5 or $15 a month to support deployment of alternative energy. Less than 60 percent were willing to pay those amounts to improve reliability. The survey also tracked respondents’ impressions of smart grid and smart meters, likelihood to participate in related energy programs, and favorability toward alternative energy.

via SGCC’s Consumer Pulse Wave 4 Study Summary | Smart Grid Consumer Collaborative.

07. November 2012 · Comments Off on If half of U.S. consumers don’t know what a ‘smart meter’ is, how are they supposed to engage? · Categories: News · Tags: , , , ,

That is perhaps the most interesting question raised by the latest “Consumer Pulse” research by the Smart Grid Consumer Collaborative.

In its third survey by the Collaborative of at least 1,000 consumers throughout the U.S. since 2011 reflecting the U.S. demographics, 54% of Americans who are heads of households and at least 18 years old have never heard of the “smart grid”.  Considering that a handful of utilities began rolling out smart grid programs in 2010 with new, digital, “smart” meters by and several are nearing complete deployment, this may come as surprise or a major disappointment.

via If half of U.S. consumers don’t know what a ‘smart meter’ is, how are they supposed to engage? | The Energy Collective.