complaints

In brief: Utility under fire for ‘smart meters’

Posted by Derek on April 29, 2010
News / Comments Off

California’s largest utility came under fire from state lawmakers Monday for billing practices associated with its “smart-meter program,” which has generated nearly 1,000 customer complaints to regulators.

Members of the state Senate took Pacific Gas & Electric Co. to task over the 3-year-old initiative, which uses electronic data, rather than meter readers, to determine customers’ monthly gas and electric use.

via In brief: Utility under fire for ‘smart meters’ : Ventura County Star.

Tags: , ,

ELECTRICITY USE: NV Energy tests smart meters in new valley initiative – Business – ReviewJournal.com

Posted by Derek on March 26, 2010
News / Comments Off

A smart meter initiative that electric utility NV Energy plans to roll out in Nevada could mean consumers someday will have to shift more of their power consumption to off hours or pay a higher price to power up during peak hours.

Similar projects across the country have drawn consumer complaints of skyrocketing electricity bills and inaccurate meter readings, but NV Energy executives say they have a launch strategy to dodge the smart meter pitfalls that have ensnared other utilities.

via ELECTRICITY USE: NV Energy tests smart meters in new valley initiative – Business – ReviewJournal.com.

Tags: , , ,

Smart Meter Backlash, Again: This Time in Texas

Posted by Derek on March 10, 2010
News / Comments Off

Uh-oh, another local backlash against the installation of smart meters — and this time it’s not in Bakersfield, Calif., the home of the original smart meter lawsuit that rattled utilities nationwide late last year. The Dallas Morning News (hat tip Green Inc) reports that “hundreds” of Texans who received smart meters in Oncor’s service territory are complaining about the accuracy of the meters after receiving unusually high energy bills after the meters were installed.

via Smart Meter Backlash, Again: This Time in Texas.

Tags: , ,

Oncor Side-By-Side Meter Comparison Draws Mixed Reaction

Posted by Derek on March 10, 2010
News / Comments Off

One utility company is making efforts to restore consumer confidence in its new smart meters after months of complaints from its customers over high electric bills,

Oncor Electric Delivery began doing side-by-side meter comparisons last week in Temple between its new digital ‘Smart’ meters and the old, recently replaced analog meters.

via Oncor Side-By-Side Meter Comparison Draws Mixed Reaction.

Tags: , , ,