Gaps in the wording of licence conditions could see consumers miss out on benefits of smart meters and risk derailing the rollout, a consumer watchdog has warned.

Speaking at a recent London conference, Zoe McLeod, head of smart and sustainable energy markets at Consumer Focus, questioned whether there were “sufficient incentives on suppliers to ensure customers change behaviour”.

via Tighten up smart meter codes or risk derailing rollout, says watchdog.

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