What are the lessons to be learned from Pacific Gas & Electric’s unfortunate experience with customers who blame their new smart meters for jacking up their power bills?
Andrew Tang, the utility;s smart grid chief, waded into the controversy a bit at Thursday’s GreenBeat conference in San Mateo, Calif.
The issue has been a pervasive topic at this week’s conference, with worries that it could be the start of a public backlash against smart grid deployments (see Green Light post).
via Greentech Media: PG&E’s Bakersfield Problem: Getting the Customer on Board.
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- Greentech Media: PG&E Sued Over Smart Meters, Slows Down Bakersfield Deployment
